grove-bear

Introduction

grove-bear is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

Personal identification information: name, email address
Course enrolment information: selected courses, payment details
Technical data: IP address, browser type, operating system
Usage data: pages visited, time spent on site, navigation patterns

How We Use Your Information

We use collected information for the following purposes:

To process course enquiries and registrations
To communicate with you about our services
To improve our website and course offerings
To comply with legal obligations
To send relevant updates about courses you have expressed interest in

Legal Basis for Processing

We process your personal data based on:

Your consent when you submit an enquiry form
Contractual necessity when you enrol in a course
Legitimate business interests in improving our services
Legal compliance where required by law

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Course records are retained for seven years for accounting purposes. Marketing data is retained until you withdraw consent or request deletion.

Data Sharing

We do not sell your personal data. We may share data with:

Service providers who assist in operating our website
Payment processors for course fees
Legal authorities when required by law

Your Rights

Under data protection law, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict processing of your data
Data portability
Object to processing
Withdraw consent at any time

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

International Transfers

Your data is primarily stored within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.

Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact us at:

grove-bear
47 College Green
Bristol, BS1 5TH
United Kingdom

Email: [email protected]